Contact Us
1-855-424-2825
support@chatbooks.com
Return Policy:
Returns and Exchanges
We accept returns and exchanges for:
- New products (unopened in original packaging)
- Slightly used products (opened or lightly used)
- Defective items (manufacturing defects or shipping damage)
Lifetime Returns: If you’re not happy with how your book prints, ships, feels, smells, or anything in between, we’ll make it right.
Return Process
- Contact hello@chatbooks.com to initiate your return
- We'll provide a prepaid return shipping label
- Package your item securely and attach the return label
- Drop off at any authorized shipping location
- Refunds processed within 10 business days after we receive your item
Return Costs
- Return shipping: Free (we provide prepaid labels)
- Restocking fees: None
We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.

